These terms are the agreement between you and MBB Gorilla when you use mbbgorilla.com or buy access.
1. The agreement
By using mbbgorilla.com (the "Service") you accept these terms and our Privacy Policy. If you do not accept them, please do not use the Service. The Service is operated by MBBGorilla.com, 30 N Gould St Ste R, Sheridan, WY 82801, United States ("we", "us").
2. What the Service is, and what it is not
MBB Gorilla is an independent practice tool. We write our own questions, modelled on publicly described assessment formats and on what candidates report. We are not affiliated with, endorsed by, or sponsored by Bain & Company, TestGorilla, Sova, Pymetrics or HireVue, and all trademarks belong to their owners. We do not supply real assessment content, and we cannot influence any employer's decision about you.
Nothing here is a promise that you will pass an assessment or receive an offer. Assessment formats change without notice, and employers configure them differently.
3. Eligibility and your account
You must be at least 16 and able to enter into a contract. Keep your login details to yourself; you are responsible for activity under your account. Tell us at [email protected] if you think someone else has access.
4. Price and payment
- Starter costs $49 and Elite costs $79, each a one-time purchase. Starter customers can upgrade to Elite for $30. There is no subscription and no recurring charge.
- Prices are in US dollars. If any tax applies, it is shown at checkout before you pay.
- Payment is processed by Stripe, including the wallet methods offered at checkout. We never see or store your full card details.
- Access is granted to your account for as long as the Service runs, for the sections included in your plan at the time of purchase, including future question updates to those sections.
5. Our 30-day money-back guarantee
If MBB Gorilla does not help your preparation, email [email protected] within 30 days of purchase and we will refund that purchase in full. No questions asked. Refunds go back to the original payment method.
When a purchase is refunded, the paid access it gave you ends and your account returns to the free sections. If you were charged twice for the same plan by mistake, we refund the duplicate charge and you keep your access.
If you are in the UK or the EEA, you also have a legal right to cancel a distance purchase within 14 days. Our 30-day guarantee covers that period and more, so either route gets you a full refund.
If something is wrong with a charge, please contact us first; a refund through us is faster than a bank dispute. If a payment is reversed through a chargeback, the paid access it gave you ends.
6. Acceptable use
- Do not share your account, or resell, republish or redistribute our questions, solutions or guides.
- Do not scrape or bulk-download content, or use automated tools against the Service.
- Do not attempt to disrupt, reverse-engineer or probe the Service, or get around access controls.
- Do not use the Service unlawfully, or to help anyone cheat in a live assessment.
We may suspend or close accounts that break these rules. If we close an account for a serious breach, we may refuse a refund for content already provided.
7. Leaderboard and display name
After you complete 3 tests, other users can see your display name, profile picture, average score and number of tests on the leaderboard. Do not choose a display name that is offensive or impersonates someone else. To be removed from the leaderboard, email [email protected].
8. Intellectual property
All questions, solutions, guides, branding and code are owned by us or our licensors. Your purchase gives you a personal, non-transferable licence to use them for your own preparation. Third-party names and trademarks are used only to describe the assessments they refer to.
9. Availability and changes to the Service
We aim to keep the Service available but cannot guarantee uninterrupted access, and we may change, add or retire sections and features. If we permanently remove something material that you paid for, contact us and we will put it right, either by restoring access or with a fair refund.
10. Liability
We do not exclude liability that cannot lawfully be excluded, such as liability for fraud, or for death or personal injury caused by negligence. Subject to that, and to the extent the law allows: the Service is provided "as is"; our total liability arising from the Service is limited to the amount you paid us in the 12 months before the claim; and we are not liable for loss of opportunity, loss of an application or job offer, or any indirect or consequential loss.
11. Ending the agreement
You can stop using the Service at any time. To close your account, email [email protected]. Sections 8, 10 and 12 continue to apply after your account closes.
12. Law and disputes
These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules, and disputes go to the state or federal courts located in Wyoming. If you live in the UK or the EEA, you keep the right to bring proceedings in your own country and to rely on the mandatory consumer protections of your local law.
13. General
If a court finds part of these terms unenforceable, the rest stays in effect. If we do not enforce a right straight away, we can still enforce it later. We may transfer this agreement to a business that takes over the Service; your rights under it are not affected. These terms and our Privacy Policy are the whole agreement between you and us about the Service.
14. Changes to these terms
We may update these terms. Changes apply to purchases made after they are posted; we will not change the refund terms that applied to a purchase you have already made. The date at the top shows the current version.
15. Contact
Email: [email protected]
Post: MBBGorilla.com, 30 N Gould St Ste R, Sheridan, WY 82801, United States